1. Our Commitment to Your Privacy
Prime Code is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services.
2. Information We Collect
We may collect the following data:
- Personal information: Name, email, phone number
- Payment information: Processed via secure third-party platforms (we do not store card details)
- Device and usage data: Device model, IP address, OS version, browser type, usage logs
- Location data: For service delivery and diagnostics (with your permission)
3. How We Use Your Information
We use your data for the following purposes:
- To fulfill orders and deliver eSIM services
- To provide customer support and resolve technical issues
- To improve our platform and enhance user experience
- To comply with legal obligations (fraud prevention, record keeping)
4. Data Storage & Security
All personal information is stored securely on encrypted servers. We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, or alteration.
5. Data Sharing
We do not sell, rent, or trade your information. Data may only be shared with:
- Third-party service providers necessary for eSIM delivery
- Legal authorities when required by law or for fraud prevention
- Analytics tools (non-identifiable, aggregate data)
6. Cookies & Tracking
We use cookies to enhance user experience, perform analytics, and provide localized content. You can disable cookies in your browser settings, but some features may not function correctly.
7. Your Rights
You have the right to:
- Access your data
- Request corrections or deletion
- Withdraw consent
- Lodge a complaint with a data protection authority
8. International Users
As our services are available worldwide, your data may be processed or stored in jurisdictions outside your country of residence, subject to applicable data protection laws.